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We are currently recruiting for full time, motivated and confident Customer Liaison Assistant to join our regional Customer Service team based in Wakefield, Yorkshire.
This is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers answering queries over the phone and via email, trouble shooting and offering solutions, whilst also offering the fantastic service that our clients have come to expect.
Experience of working within a similar role for a new homes developer or local authority is essential in order to be considered for this role.
To be successful as our Customer Liaison Assistant, you will need to possess previous knowledge of the housebuilding industry from a customer care aspect along with the ability to listen, understand, diagnose issues, fact find and provide general assistance on a daily basis to our customers.
Extensive knowledge and application of Microsoft Office, including Word and Excel alongside the ability to think logically, have a creative ‘can do’ approach to trouble shooting and the ability to work well under pressure.
You will also need to be highly organised and possess the following;
The team at Avant Homes receive a high volume of applications for each role. If you have not heard back from us within 14 days, unfortunately, your application has been unsuccessful at this time.