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Customer Services

 

 Our customers love our homes and as part of our commitment, we need to be there for our customers in case things don’t go to plan.  

As a member of The Avant Homes Customer Services team, you will be responsible for seeing that customer service issues which pop up are resolved in a timely manner which puts the customer first. In doing so you’ll develop skills and confidence like no other, working closely with our on-site and regional teams.

We have Customer Services positions at all our regional offices in Scotland, Yorkshire, the Midlands, or the North East and roles for mobile workers once customers have moved into their properties.

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Customer Liaison Manager

Closing date: 23/01/2021

Location: Scotland

We are currently recruiting for a full time, motivated and confident Customer Liaison Manager to join our Scotland region providing customer service support to our new homeowners.

 

This is an exciting role and opportunity for an individual who has a keen focus on customer service and customer experience with an eye for problem solving, strong organisational skills and the ability to communicate at all levels.

 

As this is a mobile role, a full UK driving licence is essential as travel will be required across the central belt of Scotland.


Customer Liaison Assistant

Closing date: 31/01/2021

Location: Yorkshire

We are currently recruiting for full time, motivated and confident Customer Liaison Assistant to join our regional Customer Service team based in Wakefield, Yorkshire.

 

This is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers answering queries over the phone and via email, trouble shooting and offering solutions, whilst also offering the fantastic service that our clients have come to expect.

 

Experience of working within a similar role for a new homes developer or local authority is essential in order to be considered for this role.


The team at Avant Homes receive a high volume of applications for each role. If you have not heard back from us within 14 days, unfortunately, your application has been unsuccessful at this time.