Part Time Customer Service Administrator – 14 hours per week (Job Share)

Competitive salary + Company performance related bonus + benefits

We are currently recruiting for a part time Customer Service Administrator to join our excellence driven Customer Services team based at our Yorkshire regional office in Wakefield. 

This is an exciting opportunity to join a fast-paced team, where you will provide key administrative support for the Customer Service function within a busy office environment.

This is a job share covering 14 hours per week on a Monday and Tuesday.

Key duties and requirements

Key duties and requirements

  • Supporting the effective administration of the Customer Service department
  • Assisting in the preparation of key status reports and updates on all KPIs relating to the Customer Service function.
  • Maintaining departmental records and filing, archiving and data retrieval systems ensuring that information is stored and filed in line with departmental and data protection/security requirements.
  • Effectively communicating with internal and external stakeholders.
  • Contributing to the development and improvement of defined administrative procedures to meet company policy and quality standards and improvements.
  • To work as part of the wider administration and support team helping other administrative staff as required to ensure the delivery of a fully-effective administration function for the business

Who are we looking for?

To be successful as our part time Customer Service Administrator, you will hold previous experience of working within a similar role.

To be considered for this role you must also hold:

  • Extensive knowledge and application of Microsoft Office, including Microsoft Word and Microsoft Excel
  • Excellent organisational skills
  • Previous administration experience
  • Ability to work under own initiative and manage time effectively
  • Strong verbal and written communication
  • A basic understanding of House building is desirable yet not essential

Avant Homes

The team at Avant Homes receive a high volume of applications for each role. If you have not heard back from us within 14 days, unfortunately, your application has been unsuccessful at this time.