COINS ERP Senior Business Systems Analyst - Group

Highly competitive salary + bonus + benefits

We are currently recruiting for a knowledgeable and experienced COINS ERP Senior Business Systems Analyst with experience of ERP support to be based at our Head Office in Barlborough, Chesterfield.

This is an exciting role and opportunity for a knowledgeable Senior Business Systems Analyst to provide support for business application issues raised by colleagues. You will record, monitor and resolve any issues through to completion to ensure that the system is able to be fully utilised within the business.

Take a closer look at the perks and benefits of working for Avant Homes.

Key duties and requirements

  • Providing general support for the COINS ERP application software to end users at all levels of the business
  • Ensuring all support issues are recorded and updated on the IT helpdesk system
  • Prioritisation of helpdesk issues and escalation of these to the Business Systems Manager where appropriate
  • Facilitating weekly conference calls with third party support to resolve escalated issues
  • Providing training to new users on the business application, which includes developing appropriate documentation
  • Management of the change control system to record any system changes whilst also ensuring that these are appropriately authorised prior to implementation
  • Keeping user documentation up to date with changes made to the system
  • Managing version updates to the business application, which include the required testing plans, feedback and review prior to any upgrades taking place
  • Assisting in the development and documentation of business policies and processes
  • Maintaining effective communication with the rest of the Business Systems team through regular meetings and feedback
  • Assisting the Business Systems lead to ensure that adequate system controls are in place

Who are we looking for?

To be successful as our COINS ERP Senior Business Systems Analyst, you will have proven experience of working within a similar role, providing ERP support as part of an IT function – previous experience of COINS is essential for this role.

The ideal candidate will have experience of using COINS within either a house sales, construction or finance capacity.

To be considered for this role you must also possess:

  • 2+ years' COINS ERP support experience
  • A full UK driving licence 
  • Service desk management
  • Ability to communicate with all levels internally
  • Good organisational skills
  • Good documentation skills
  • Advanced Excel knowledge is preferred but not essential
  • 3rd party supplier management is preferred but not essential
  • ITIL awareness is preferred but not essential

Avant Homes

The team at Avant Homes receive a high volume of applications for each role. If you have not heard back from us within 14 days, unfortunately, your application has been unsuccessful at this time.