This is an exciting opportunity to join a fast-paced team, where you will provide key administrative support for the Customer Service function within a busy office environment.
Key duties and requirements
• Supporting the effective administration of the Customer Service department • Assisting in the preparation of key status reports and updates on all KPIs relating to the Customer Service function. • Maintaining departmental records and filing, archiving and data retrieval systems ensuring that information is stored and filed in line with departmental and data protection/security requirements. • Effectively communicating with internal and external stakeholders. • Contributing to the development and improvement of defined administrative procedures to meet company policy and quality standards and improvements. • To work as part of the wider administration and support team helping other administrative staff as required to ensure the delivery of a fully-effective administration function for the business
Who are we looking for?
To be successful as our Customer Service Administrator, you will hold previous experience of working within a similar role.
To be considered for this role you must also have: • Extensive knowledge and application of Microsoft Office, including Microsoft Word and Microsoft Excel • Excellent organisational skills • Previous administration experience • Ability to work under own initiative and manage time effectively • Strong verbal and written communication • A basic understanding of house building is desirable yet not essential