Customer Service Administrator

Competitive Salary – dependent on experience

We are currently recruiting for a Customer Service Administrator to join our experience and excellence driven Customer Services team based at our Yorkshire regional office in Wakefield. 

Take a closer look at the perks and benefits of working for Avant Homes.

The Role

Competitive salary + benefits

This is an exciting opportunity to join a fast-paced team, where you will provide key administrative support for the Customer Service function within a busy office environment.

Key duties and requirements

• Supporting the effective administration of the Customer Service department
• Assisting in the preparation of key status reports and updates on all KPIs relating to the Customer Service function.
• Maintaining departmental records and filing, archiving and data retrieval systems ensuring that information is stored and filed in line with departmental and data protection/security requirements.
• Effectively communicating with internal and external stakeholders.
• Contributing to the development and improvement of defined administrative procedures to meet company policy and quality standards and improvements.
• To work as part of the wider administration and support team helping other administrative staff as required to ensure the delivery of a fully-effective administration function for the business

Who are we looking for?

To be successful as our Customer Service Administrator, you will hold previous experience of working within a similar role.

To be considered for this role you must also have:
• Extensive knowledge and application of Microsoft Office, including Microsoft Word and Microsoft Excel
• Excellent organisational skills
• Previous administration experience
• Ability to work under own initiative and manage time effectively
• Strong verbal and written communication
• A basic understanding of house building is desirable yet not essential

Avant Homes

The team at Avant Homes receive a high volume of applications for each role. If you have not heard back from us within 14 days, unfortunately, your application has been unsuccessful at this time.